Post by account_disabled on Mar 5, 2024 2:24:31 GMT -5
To take some care (before or after) so that the results of that treatment are achieved. With this in mind, whatsapp is a great resource to inform about these customer responsibilities, as it is possible to send, in addition to texts, images and tutorial videos, so that all doubts can be clarified . Furthermore, with the labels feature, it is Country Email List possible to identify which clients are undergoing each type of procedure and monitor what stage of treatment they are at, to send the necessary materials with all the useful information. Promotion channel another possibility of whatsapp for aesthetic clinics is the dissemination of new products and services , offers and discount coupons, special conditions on specific dates, price changes and hundreds of other attraction actions that can be carried out. This function can even impact the advertising costs that a company usually has. Because, once you have your customer's contact details and talk directly to them, you are reaching a person with great purchasing potential, without needing to run a sponsored ad, for example. Sales another possibility is to use whatsapp in the sales process . With it, the attendant can inform you about the services and products available at the company, clarifying all doubts in a detailed and personalized way.
Furthermore, this communication channel can be used to negotiate prices , special discounts, etc. When a sale is made via chat, the payment link (with the digital invoice ), for example, can be sent in the conversation, as well as information with payment details such as account number and other payment methods. However, in this context of buying and selling via whatsapp, the application's commercial policies must be observed, which makes it very clear what types of commercial transactions are permitted and how they should be carried out. Whatsapp commercial policies thinking about sales made via whatsapp, the company established some rules for using the app. Some of these determinations are general with regard to: sales of goods and services; interaction with users; payments; tax collection. However, there are specific regulations for the sale of some items, which are mentioned separately in the whatsapp commercial policy . The content of the term provides for the prohibition of some pharmaceutical products, which can be used in procedures in aesthetic establishments. According to the text, “companies may not sell or promote the sale of risky dietary supplements, as determined by whatsapp in its sole discretion.” these risky dietary supplements are: anabolic steroids; chitosan; comfrey; dehydroepiandrosterone; ephedra; human growth hormones.
Substances such as chitosan and comfrey are widely used in dermatology, especially in the skin healing process. Also dehydroepiandrosterone, which can be known as dhea — from the english dehydroepiandrosterone — which has been identified with properties that help delay aging. These elements mentioned above have a strong relationship with various aesthetic procedures, but their sale via whatsapp is explicitly prohibited. The logic of the prohibition policy, in this case, is the same as that applied to pharmacies . Therefore, the sale of these types of products is prohibited, but the services provided by companies communicated via the app are permitted. Conclusion in addition to respecting whatsapp's policies, when it comes to communication between company and customer via chat, it is essential to consider the rules and good practices of the lgpd (general data protection law). Because, in this exchange of messages, various personal data will probably be shared, which must be used in compliance with the data law. Not only with regard to laws and regulations, but it is also worth taking into account the right moments to make this communication.